RetroPoket Console™ Shipping Policy

At RetroPoket Console™ , we strive to provide you with a satisfying shopping experience and fast, secure delivery. Our shipping policy is detailed below.

1. Order Processing

• Orders are processed within 24-48 hours after receiving payment confirmation, excluding weekends and holidays.
• If your order is placed on a non-working day, it will be processed the next business day.

2. Shipping Methods

• We offer different shipping options depending on your location and the weight of your order. Shipping costs will be calculated at checkout.
• Available shipping methods include: standard shipping , express shipping , and others depending on the region.

3. Delivery Time

• Estimated delivery time varies depending on destination location:
  • Domestic Shipping : between 7 to 10 business days .
  • International Shipping : between 10 to 15 business days .
  • These times are approximate and may vary depending on location and carrier.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number so you can track the status of your package in real time through the carrier's website.

5. Shipping Rates

• Shipping rates are calculated at checkout and may vary based on destination location and package size.
• Shipping costs are non-refundable unless otherwise stated in special cases.

6. Delivery Problems

• If you experience delays or problems with the delivery of your order, we ask that you contact us as soon as possible using our contact form in the menu above. We will work to resolve any issues and ensure that your order arrives in perfect condition.

7. Shipping Address

• It is important to provide the correct and complete address when placing your order. We are not responsible for delays or problems caused by incorrect or incomplete addresses.

8. Returns and Refunds

• If the product arrives damaged or defective, please consult our Returns Policy to learn how to proceed with the refund or exchange.

9. Changes to Shipping Policy

• RetroPoket Console™ reserves the right to modify this policy at any time. We will notify you of any changes via our website.